Support Agent
Support Agent
Support Agent
Create Support Agents with Zaia and serve your customers automatically.
Create Support Agents with Zaia and serve your customers automatically.
With Zaia, you create an AI Agent trained with your real responses to serve your customers 24 hours a day via WhatsApp, Instagram, and website - with agility, consistency, and without depending on or overloading your team.
With Zaia, you create an AI Agent trained with your real responses to serve your customers 24 hours a day via WhatsApp, Instagram, and website - with agility, consistency, and without depending on or overloading your team.
Reduce repeated questions in your support
Reduce repeated questions in your support
Save time without losing quality in service
Save time without losing quality in service
Instant answers, even outside of business hours
Instant answers, even outside of business hours
Total customer satisfaction through speed and quality
Total customer satisfaction through speed and quality
Companies that
trust us
Companies that
trust us
Companies that
trust us
Main reasons to have an
AI Support Agent from Zaia
Main reasons to have an
AI Support Agent from Zaia
Main reasons to have an
AI Support Agent from Zaia
Main reasons to have a Zaia AI Support Agent The biggest gains you will have with a Zaia AI Agent in your support.
1. Reduce the volume of manual messages in your support
Most of the questions that reach your support already have ready-made answers. With Zaia, your Support Agent automatically resolves these repeated questions - reducing the team's workload and speeding up service.
Up to 70% of questions resolved without human help
Less queues, less buildup, less stress
Faster and more scalable service
1. Reduce the volume of manual messages in your support
Most of the questions that reach your support already have ready-made answers. With Zaia, your Support Agent automatically resolves these repeated questions - reducing the team's workload and speeding up service.
Up to 70% of questions resolved without human help
Less queues, less buildup, less stress
Faster and more scalable service
1. Reduce the volume of manual messages in your support
Most of the questions that reach your support already have ready-made answers. With Zaia, your Support Agent automatically resolves these repeated questions - reducing the team's workload and speeding up service.
Up to 70% of questions resolved without human help
Less queues, less buildup, less stress
Faster and more scalable service
2. Immediate responses, at any time of the day
Nobody likes to wait. And with Zaia, nobody has to. Your agent responds immediately, even outside of business hours, ensuring a continuous and satisfying experience for your clients.
24/7 service on your main channels
Immediate satisfaction for the customer
Operation flowing, even without available humans
2. Immediate responses, at any time of the day
Nobody likes to wait. And with Zaia, nobody has to. Your agent responds immediately, even outside of business hours, ensuring a continuous and satisfying experience for your clients.
24/7 service on your main channels
Immediate satisfaction for the customer
Operation flowing, even without available humans
2. Immediate responses, at any time of the day
Nobody likes to wait. And with Zaia, nobody has to. Your agent responds immediately, even outside of business hours, ensuring a continuous and satisfying experience for your clients.
24/7 service on your main channels
Immediate satisfaction for the customer
Operation flowing, even without available humans
3. An agent trained with your content
No generic or rigid responses. The Zaia Agent learns from your website, documents, FAQs, and specific language - ensuring reliable, contextualized answers aligned with your business.
Training with your own content (no code)
Long-term memory based on your data
Alignment with your brand's tone of voice
3. An agent trained with your content
No generic or rigid responses. The Zaia Agent learns from your website, documents, FAQs, and specific language - ensuring reliable, contextualized answers aligned with your business.
Training with your own content (no code)
Long-term memory based on your data
Alignment with your brand's tone of voice
3. An agent trained with your content
No generic or rigid responses. The Zaia Agent learns from your website, documents, FAQs, and specific language - ensuring reliable, contextualized answers aligned with your business.
Training with your own content (no code)
Long-term memory based on your data
Alignment with your brand's tone of voice
4. It works on the channels you already use.
WhatsApp, Instagram, Website, and much more. Zaia's Support Agent talks to its customers on the channels they are already using - without needing to switch platforms or install anything complex.
Integration with channels like WhatsApp, Instagram, and Web
Serves in Portuguese and other languages
API and Webhooks available to connect with any system
4. It works on the channels you already use.
WhatsApp, Instagram, Website, and much more. Zaia's Support Agent talks to its customers on the channels they are already using - without needing to switch platforms or install anything complex.
Integration with channels like WhatsApp, Instagram, and Web
Serves in Portuguese and other languages
API and Webhooks available to connect with any system
4. It works on the channels you already use.
WhatsApp, Instagram, Website, and much more. Zaia's Support Agent talks to its customers on the channels they are already using - without needing to switch platforms or install anything complex.
Integration with channels like WhatsApp, Instagram, and Web
Serves in Portuguese and other languages
API and Webhooks available to connect with any system
Stay connected to the main channels for your business!
Stay connected to the main channels for your business!
Stay connected to the main channels for your business!
Connect your Zaia Support Agent to WhatsApp, Instagram, your website, or any other channel with just a few clicks. Provide an integrated and seamless experience for your customers without technical complications.
Native via QR Code
WhatsApp Business
Native via API
Through Manychat
Manychat
Native
Make
Native
Wordpress (Site)
Native
Google Calendar
Native
And anywhere!
Via API
Memberkit
Native
WhatsApp via API
Native
SKILLS
SKILLS
SKILLS
Much more than traditional chatbots
Much more than traditional chatbots
Much more than traditional chatbots
Zaia Sales Agents not only answer questions — they prospect, follow up, qualify, and close deals for you. All of this is done through text or audio, with natural, persuasive, and personalized communication.
Zaia Sales Agents not only answer questions — they prospect, follow up, qualify, and close deals for you. All of this is done through text or audio, with natural, persuasive, and personalized communication.
Zaia Sales Agents not only answer questions — they prospect, follow up, qualify, and close deals for you. All of this is done through text or audio, with natural, persuasive, and personalized communication.
Reply by
text or audioAnswers questions in writing or by voice message
Consult internal policies and documents
Searches and presents excerpts of contracts, warranties, terms of use, and more
Forward to human support
When necessary, transfer the conversation with complete context.
Reply by
text or audioAnswers questions in writing or by voice message
Consult internal policies and documents
Searches and presents excerpts of contracts, warranties, terms of use, and more
Forward to human support
When necessary, transfer the conversation with complete context.
Reply by
text or audioAnswers questions in writing or by voice message
Consult internal policies and documents
Searches and presents excerpts of contracts, warranties, terms of use, and more
Forward to human support
When necessary, transfer the conversation with complete context.
Answer technical questions
Provides clear instructions on functioning, installation, or use
Chat history with the customer
Access to previous interactions to continue the service
Manage responses with dynamic variables
Customize the conversation with name, product, deadline, and other information.
Check order status (with integration)
Check and inform shipping status, tracking, or order progress
Answer technical questions
Provides clear instructions on functioning, installation, or use
Chat history with the customer
Access to previous interactions to continue the service
Manage responses with dynamic variables
Customize the conversation with name, product, deadline, and other information.
Check order status (with integration)
Check and inform shipping status, tracking, or order progress
Answer technical questions
Provides clear instructions on functioning, installation, or use
Chat history with the customer
Access to previous interactions to continue the service
Manage responses with dynamic variables
Customize the conversation with name, product, deadline, and other information.
Check order status (with integration)
Check and inform shipping status, tracking, or order progress
Collect service data
Name, CPF, order number, and other structured information to speed up support.
Handle and monitor requests
Create automated support workflows with progress status.
Respond outside of business hours
Automatically attends 24/7, including weekends and holidays.
Check order status (with integration)
Check and inform shipping status, tracking, or order progress
Collect service data
Name, CPF, order number, and other structured information to speed up support.
Handle and monitor requests
Create automated support workflows with progress status.
Respond outside of business hours
Automatically attends 24/7, including weekends and holidays.
Check order status (with integration)
Check and inform shipping status, tracking, or order progress
Collect service data
Name, CPF, order number, and other structured information to speed up support.
Handle and monitor requests
Create automated support workflows with progress status.
Respond outside of business hours
Automatically attends 24/7, including weekends and holidays.
Check order status (with integration)
Check and inform shipping status, tracking, or order progress
Why choose Zaia to take care of your
sales and not any other chatbot?
Why choose Zaia to take care of your
sales and not any other chatbot?
Why choose Zaia to take care of your
sales and not any other chatbot?
A Zaia não é apenas mais uma ferramenta de mensagens automáticas. Nosso Agente de IA é treinável, escalável, integrado aos seus canais e realmente resolve dúvidas com qualidade. Veja o que muda quando você escolhe uma solução pensada para o sucesso do seu suporte.
Zaia
Trained agent with your real answers
Trained agent with your real answers
Available on WhatsApp, Instagram, website, and more
Available on WhatsApp, Instagram, website, and more
Automatically forwards to a human attendant
Automatically forwards to a human attendant
Integration with CRMs, spreadsheets, and tools
Integration with CRMs, spreadsheets, and tools
Support via text, voice, and complete history
Support via text, voice, and complete history
24/7 support with a seamless customer experience
24/7 support with a seamless customer experience
Other Solutions
Generic or limited responses
Generic or limited responses
Few integrated channels
Few integrated channels
No smart flow for human attendance
No smart flow for human attendance
Limited integration
Limited integration
Just text and no context memory
Just text and no context memory
Rigid service with robotic responses
Rigid service with robotic responses
See what our customers
say about Zaia
See what our customers
say about Zaia
See what our customers
say about Zaia
Maicon
Zaia brought us the ability to generate cash quickly, with an interesting LTV. I saw that I could deliver high value there and consequently a high price for clients who did not need to have such a high maturity in digital, but who have the same problem that everyone has, which is customer service.
Maicon
Zaia brought us the ability to generate cash quickly, with an interesting LTV. I saw that I could deliver high value there and consequently a high price for clients who did not need to have such a high maturity in digital, but who have the same problem that everyone has, which is customer service.
Maicon
Zaia brought us the ability to generate cash quickly, with an interesting LTV. I saw that I could deliver high value there and consequently a high price for clients who did not need to have such a high maturity in digital, but who have the same problem that everyone has, which is customer service.
Roberta
I didn't use to sell automation before, but I started because of Zaia. Zaia solves the problem of delays in customer service, which directly impacts the results of campaigns. With a low cost and ease of setup, Zaia is revolutionizing my work. In one week, I've already closed one client and have five more interested.
Roberta
I didn't use to sell automation before, but I started because of Zaia. Zaia solves the problem of delays in customer service, which directly impacts the results of campaigns. With a low cost and ease of setup, Zaia is revolutionizing my work. In one week, I've already closed one client and have five more interested.
Roberta
I didn't use to sell automation before, but I started because of Zaia. Zaia solves the problem of delays in customer service, which directly impacts the results of campaigns. With a low cost and ease of setup, Zaia is revolutionizing my work. In one week, I've already closed one client and have five more interested.
How to get started with your
Sales Agent at Zaia?
How to get started with your
Sales Agent at Zaia?
How to get started with your
Sales Agent at Zaia?
Less than 30 minutes to get your sales running with AI.
1
1
Create your free account
Create your free account
Enjoy the 7-day free trial. In just a few clicks, you already have your account created.
Enjoy the 7-day free trial. In just a few clicks, you already have your account created.
Enjoy the 7-day free trial. In just a few clicks, you already have your account created.
2
2
Choose a ready-made Support Agent template
Choose a ready-made Support Agent template
Zaia has ready-made templates with the most common customer questions.
Zaia has ready-made templates with the most common customer questions.
Zaia has ready-made templates with the most common customer questions.
3
3
Personalize the instructions
for your Agent
Personalize the instructions
for your Agent
Add your answers, files, and support methods - no code required.
Add your answers, files, and support methods - no code required.
Add your answers, files, and support methods - no code required.
4
4
4
Activate your agent and start selling automatically
Activate your agent and start selling automatically
Your support working 24 hours a day on WhatsApp, Instagram
or website.
PLANS
PLANS
PLANS
Start using your AI Support Agent today
10 AI Employees
5,000 credits to be used per month among AI employees
4 million characters to train the brain
Community
Acceleration Program
Growth
Growth
MOST POPULAR
MOST POPULAR
MOST POPULAR
$490/month
40 AI Employees
10,000 credits to be used per month among the AI employees
12 million characters to train the brain
Community
Acceleration Program
Native Instagram
NEW!
NEW!
NEW!
Follow up
NEW!
NEW!
NEW!
Unlimited AI employees
20,000 credits to be used per month among AI employees
24 million characters to train the brain
Community
Acceleration Program
native Instagram
NEW!
NEW!
NEW!
Follow up
NEW!"
NEW!"
NEW!"
1:1 Support
EXCLUSIVE!
EXCLUSIVE!
EXCLUSIVE!
FAQ
FAQ
FAQ